This software doesn't work for us.

How many times have you not heard that phrase? This sense of frustration is more common than one might think.

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B2B SaaS

With the arrival of cloud solutions, and with the improvement of usability techniques, B2B SaaS (Software as a Service) has become more intuitive attempts to resolve this issue.

Unfortunately, to date, few have succeeded. Perhaps this is the case of Whatsapp, Youtube, even so these software have a reasonable amount of functionalities that are unknown by most of its users.

The answer is perhaps not so obvious. But it is possible that it passes through here. All software aims to change the way something is done. This often implies changing habits, changing processes, disrupting silos of power, and ultimately changing the culture of an organization.

Implementation

Couple working together to configure and create software. Illustration by Freepik Storyset

To deal with these challenges, it is essential that a good implementation involves qualified professionals, among them Project Managers, Business Analysts and Product Specialists.

These, organized into teams, today called “squads”, are responsible for selecting, funding, configuring, integrating, training and putting a B2B SaaS solution into production.

Some companies choose to have their own teams, many do not, either because of strategy or because there is no recurring demand.

Some companies choose to have their own teams, many do not, either because of strategy or because there is no recurring demand. Siena Company puts teams and professionals at your disposal so that you are successful in your corporate software implementation.

4 people working as a team on puzzle pieces. Illustration by Freepik Storyset

Hiring Models

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Complete Implementation

Hiring an implementation team for a complete implementation journey (from selection to production).

Team working together to assemble a puzzle. Illustration by Freepik Storyset.

One or more activities

Hiring one or more activities of an implementation journey.

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Exclusive professional

Hiring a professional for one or more activities of an implementation journey.

There is no greater waste than answering the wrong questions correctly.

Smart Asking is a Siena Company service that aims to support organizations in this challenge. Asking the right questions, in the right way, at the right time, to the right people.

Discover our newest service

Implementation Journey

  1. 1. Selection
  2. 2. Costing
  3. 3. Acquisition
  4. 4. Integration
  5. 5. Customer support team training
  6. 6. User training
  7. 7. Functional Tests
  8. 8. Initial monitoring in production
Woman following a step by step process. Illustration by Freepik Storyset.


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